Products
IRS
Intelligent Recording Solution, Robust voice recording system.
Lost Call Management
Application for handling lost calls in the Contact Centre.
SNMP Server
Remote monitoring module for round-the-clock support.
Genesys CTI Link
Data link module to the Genesys framework.
Alcatel OXOLink
Cross-platform and language independent CTI middleware.
Solutions we offer
Concept development
Feasibility studies
Implementation of prototypes and pilot solutions
System design, integration
Application Development
Auditing of existing systems
Customer support, up to 7/24 availability
Remote supervision and support
Custom Solutions